ICG School of Casino & Hospitality Management - Courses & Programmes - Diploma in Hospitality Business Management

The Hospitality industry

Hospitality is a massively growing global business set to employ more than one-tenth of the world's population. The huge demand has resulted in a constant shortage of qualified and experienced job opportunities are waiting to be taken by those motivated to succeed.

Hospitality business management

Hospitality Business Management is about developing managerial skills in confronting economic uncertainties, correlating rising costs of managing business and technological advancement, as well as preserving hospitality values while constantly seeking to improve the standards of customer service in a highly competitive environment.

Programme introduction

Whether you wish to manage resorts, clubs, F&B chains or fusion restaurants, this course will enable you to develop skills in marketing, finance, human resource management, operations and logistics, enabling you to better understand your customers and become an effective manager.

The programme is suitable for those who aspire to develop a professional career in any of the many segments within the Hospitality Industry.

The diploma’s features:

Delivered by industry professionals.
Field trips to hotels and hospitality businesses to facilitate industry- and work-based continuous assessments and projects.
Apart from the diploma, the programme provides vocational certification from ICG School of Casino & Hospitality Management for casino game dealing and table supervision as co-curriculum.
Can be completed on a full time or part time basis.

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Age 18 years and above.
5 GCE “O” Level Passes including at least a C6 for English and Elementary Mathematics; or
Higher Nitec ( 2 years ) from ITE in Business Studies, Hospitality Operations, Accounting or other relevant Higher Nitec qualifications subject to consideration; or
At least 12 years of basic education from overseas institutions & in addition, must also possess the following English requirements:
- IELTS band score of 6.0*; or
- TOEFL band score of 550 or better* (computer-based score of 213*/internet-based score of 79*); or
- Successful completion of high/secondary school/post secondary programme over a period of at least 2 years of full time study which English was the language of instruction (documentary proof from the high/secondary/post secondary school is required)
* IELTS/TOEFL Test must not be taken more than 2 years ago
Mature applicants with 3 years relevant work experience will be considered on case-by-case basis and will be subjected to pre-qualifying assessments.

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Design & content

Course Duration: 400 hours / level
Each diploma level consists of 8 modules of lecture and tutorial sessions to be completed in 6 months full time or 12 months on part time basis.

Diploma in Hospitality Business Management
Management Techniques	Marketing Management
Applied Human Resource Management	Business Analysis & Planning
Introduction to Hospitality Industry	Principles of Lodging Operations
Etiquette for Service Organisations & Customer Service Excellence	Principles of Food & Beverage Operations

Advanced Diploma in Hospitality Business Management
Service Operations	Performance Management Skills
Managerial Accounting & Cost Concepts	Ethical & Legal Decision Making in Entertainment Business
Managing Food & Beverage Offer	Events Planning & Management
Managing Facilities & Accommodation	Meetings Planning & Management

Duration 6 months

5 days/week, 6 hours/day

10:00am to 1:00pm & 2:00pm to 5:00pm,Mon to Fri

Duration 12 months

2 days/week: 3 hours/day, 7:00pm to 10:00pm,Mon & Thu

1 day (Sat): 6 hours/day, 2:00 pm to 8:00 pm

Study in Singapore & UK Programme

Diploma in Hospitality Business Management 6mths full time 1yr part time (SG)		Advanced Diploma in Hospitality Business Management 6mths full time 1yr part time (SG)		BSc (Hons) Hospitality Leadership & Management 1yr full time (UK)
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In partnership with:

Advantages of blended study in Singapore & UK

The first year full time study with ICG in Singapore will help you to build up a strong foundation in your subject area, academic English language ability and project skills under the coaching of ICG’s learning enablers. This allows you to adapt easily and quickly to the study challenges which you will be facing when studying the final year bachelor’’s degree on-campus at Leeds Met.

About Leeds Met

Leeds Met, an accredited UK university and one of the leading universities in offering tourism and hospitality degrees is the first in the UK to be awarded Centre of Excellence for Tourism 2010 by Institute of Travel & Tourism (ITT) - UK’’s leading professional body for the tourism industry. Click here to visit Leeds Met's website.

Curriculum

Teaching methods used in the programme are diverse and provide variety to the student learning experience.

Apart from lectures, seminars, workshops and tutorials, students are required to conduct field studies at actual hospitality organisations such as hotels, resorts, F&B venues, spas etc.

Assessments

Course assessment involves a combination of field trip reports, class presentations, role plays, tests and examinations.

Student will also undertake an industry project which requires crafting a functional hospitality business proposal for an actual industry client.

Class Size

The maximum class size is 25 students per batch.

Awards

Upon successful completion of each diploma level, students will receive an individual Diploma in Hospitality Business Management and Advanced Diploma in Hospitality Business Management issued by ICG School of Casino & Hospitality Management.

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Course fees

Total Course Fee for Diploma	$6,500.00 (subject to 7% GST)
Total Course Fee for Advanced Diploma	$7,000.00 (subject to 7% GST)
Course Fees include: Registration Fee (non-refundable) Tuition Fee Casino Lab Equipment Fee Examination Fee Course Notes & Materials Fee Graduation Fee Breakdown of fees amount will be provided during programme consultation at the school.
Click here to view course fees in UK

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