ICG School of Casino & Hospitality Management - Courses & Programmes - Diploma in Casino Management (Table Games Operations)

The casino industry

Casino-gaming is now a global industry generating large volume of revenue, and one that has been growing strongly as affluence grows in Asia. With its many different departments as well as the daily need for vast amounts of manpower, the gaming industry offers a variety of employment opportunities and rewarding careers for unique professionals.

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Casino management

Casino management is all about running the day to day operations of a casino. From manpower planning, security operations, monitoring of revenue flow to service quality control, a manager in the casino is expected to be well versed in every aspect of daily operations which will require a deep understanding of the theories and operation principles that are behind each of the procedures and methods applied by the casinos.

Programme introduction

The Diploma in Casino Management (Table Games Operations) is the single most valuable education in casino operations for anyone seeking to pursue a lucrative career as a casino professional.

The programme places emphasis on the practical aspect coupled with sound theoretical knowledge of casino table games floor management includes foundations in the form of casino games dealing, table supervision and gaming pit management. The programme's modules progress from the basics of conducting games to gaming pit mangement, following the natural order of learning for casino job functions. What normally would take years to learn on-the-job is now carefully structured for delivery in the classroom.

The programme is suitable for those who foresee a rewarding career in a glamorous environment where opportunities are always open for people with the drive as well as the skills and knowledge to succeed.

The diploma’s features:

Developed and delivered by casino professionals and academics.
The only diploma that provides full practical skills development that meet industry standards for the positions of Croupier, Table Games Supervisor and Pit Manager.
Contains more casino table games management theory than any other courses ever offered in the region.
Apart from the diploma, the programme provides vocational certification for game dealing and table supervision.
Casino operators in the region recognise ICG and its courses, with hundreds of graduates given employment priority.
Can be completed on a full time / part time mode and offers a special executive mode for working casino professionals.

Executive mode for casino staff

Casino staff are often facing difficulties in going back to traditional education due to their shift work commitments. The executive mode of the diploma adopts a part-time blended delivery model which allows casino staff to customise their study schedule around work schedules. This allows them to study without putting their career on hold or affecting their work. In addition to encouraging casino workers to study, ICG has also made the course fee affordable through its Casino Staff Sponsorship Scheme.

Read more about benefits

The content of the diploma is closely related to casino operations which casino staff can associate to their work. This allows them to adapt quickly to the programme and manage their studies at ease. Students will be able to apply knowledge acquired in the classroom instantaneously at work on a day-to-day basis. Casino staff who have undergone the programme would also demonstrate greater understanding of the technical requirements to operate a successful casino and will be able to use skills and knowledge gained to adapt to requirements of higher responsibilities.

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Applicant, including casino staff should meet the following entry requirements:

Age 18 years and above.
5 GCE “O” Level Passes including at least a C6 for English and Elementary Mathematics; or
Higher Nitec ( 2 years ) from ITE in Business Studies, Hospitality Operations, Accounting or other relevant Higher Nitec qualifications subject to consideration; or
At least 12 years of basic education from overseas institutions & in addition, must also possess the following English requirements:
- IELTS band score of 6.0*; or
- TOEFL band score of 550 or better* (computer-based score of 213*/internet-based score of 79*); or
- Successful completion of high/secondary school/post secondary programme over a period of at least 2 years of full time study which English was the language of instruction (documentary proof from the high/secondary/post secondary school is required)
* IELTS/TOEFL Test must not be taken more than 2 years ago
Mature applicants with 3 years of work experience will be considered on case-by-case basis and will be subjected to pre-qualifying assessments.

Course units exemption for casino staff

Your work experience is recognised and goes towards exemption from course units of fundamental casino games modules of the diploma. In order to be considered for course units exemption, you should meet the following requirements:

At least 1 year of work experience as a croupier; &
Knowledge and skills in dealing roulette and at least 1 card game (black jack/ baccarat).
Knowledge and skills in dealing casino games other than the abovementioned combination will be subject to evaluation and approval by ICG on a case-by-case basis.

Depending on your knowledge and skills acquired on the job, please note that you may still be required to undergo partial content of the relevant module(s) taught through theoretical and/or practical lessons, as well as complete the assessments. Hence, your course duration may also vary accordingly to this course requirement.

To apply for course units exemption, you are required to submit proof of employment by the casino and casino game training upon application for the programme and subject to the approval of the School.

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Design & content

Course Duration: 400 hours
The course consists of 11 modules of theory and practical sessions to be completed in 6 months full time or 12 months on part time mode.

Orientation & Programme Introduction
Module 1 Croupier Foundation Practical for Foundation Skills	Module 7 Mathematical Theory for Casino
Module 2 Conducting Major Casino Games Roulette Dealer Function Baccarat Dealer Function Blackjack Dealer Function Practical for Dealing Skills Dealer Function Assessment	Module 8 Mathematical Application for Casinos
Module 3 Introduction to Secondary Games	Module 9 Gaming Pit Management
Module 4 Star Dealer	Module 10 General Casino Management
Module 5 Table Games Supervision	Module 11 Supervisory Skills Enhancement Practical for Supervisory Skills
Module 6 Basics of Statistics
Final Practical Assessment & Examinations

This course comes with 80 hours of skills practice time at no additional charge. Students may use the allocated lab time to sharpen their skills or as refresher before seeking employment.

Duration 6 months

5 days/week, 6 hours/day

10:00am to 1:00pm & 2:00pm to 5:00pm,Mon to Fri

Duration 12 months

2 days/week: 3 hours/day, 7:00pm to 10:00pm,Mon & Thu

1 day (Sat): 6 hours/day, 2:00 pm to 8:00 pm

3 to 4days/week ( customised according to work schedules )

Curriculum

Teaching methods used within the programme are diverse and provide variety to the student learning experience; and these include lectures, demonstrations, hands-on practical sessions, seminars, workshops and tutorials.

Assessments

Assessments for most modules comprise of coursework, practical and written examination. Table assessment will be done at the end of each dealer function module. Final Dealing Audition for all games and table assessment for game inspection as well as a final project in casino game design, at the end of the programme shall serve as summative assessment. Student will be required to maintain at least 80% (90% for international students) attendance for each module and a total course attendance of at least 90% to qualify for final assessments.

Class Size

The maximum class size is 25 students per batch.

Awards

Upon successful completion students will receive individual Diploma in Casino Management (Table Games Operations) and Certificate in Table Games Supervision, Certificate in Dealing Roulette, Baccarat & Blackjack issued by ICG School of Casino & Hospitality Management.

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Course fees

Total Course Fee*	$9,950.00 (subject to 7% GST)
Course Fees include: Registration Fee (non-refundable) Tuition Fee Casino Lab Equipment Fee Examination Fee Course Notes & Materials Fee Graduation Fee Breakdown of fees amount will be provided during programme consultation at the school.

* Total course fee varies according to course units exemption for casino staff. Detailed Sales Voucher will be provided before course enrollment.

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